top of page

Your Rights & Responsibilities

In preparation for your exchange, it's important to understand your rights and responsibilities as an exchange participant in each stage of your experience. 

 

Your exchange itself is broken into 5 stages:

  1. Open (Created a profile on the Opportunity Portal)

  2. Accepted (Applied for a project and passed interview with Hosting entity)

  3.  Matched (Approved for a specific experience)

  4. Realisation (On exchange)

  5. Complete (Finished exchange)

 

And there are 4 parties involved each exchange experience, each with specific responsibilities in each stage:

  • Exchange participant

  • Enabler (Usually NGO or school)

  • Sending/ Home entity (your local Australian AIESEC chapter)

  • Hosting entity (the AIESEC chapter receiving you)

 

Exchange 16 Standards

The exchange standards are the minimums provided by either the hosting or home entity for each exchange. The exact definitions of each standard can be found in the Exchange Program Policy. 

Breaking Match or Realisation

Discontinuing your exchange outside of the grounds listed in the XPP is a serious matter! On the hosting entity side there are NGOs, schools or host families who have signed up for the program who may have depositied a small amount of money into your attendance.

 

Before accepting your exchange offer, always consult the relevant people (e.g. family) and make sure you have sufficient funds for the duration of the exchange (Global Volunteer) or the first 4 weeks of the exchange (Global Talent). Breaking match or realisation outside of reasons in the XPP may lead to termination and blacklist in futhur involvement in AIESEC's exchange programs.

Complaint Procedure

Facing a problem during exchange?

 

To raise an issue regarding AIESEC Exchange Programme, any party must follow the dispute resolution process in the order outlined below:

 

Step 1. (Internal Level): The complaint party should inform the Hosting AIESEC Entity and the response party and try to solve an issue privately with them.

 

Step 2. (Local Level): If Step 1 has been tried and failed, the complaint party should inform and involve the Sending Entity, while this entity will inform and communicate with the hosting entity to solve the problem in accordance with the Exchange Programme Policies.

 

Step 3. (National Level): If Step 2 has been tried and failed, the both sending and hosting entity should inform their National Entity Control Board, who will work together to solve the issue. In addition, they may share the issue over the Global Network.

 

Step 4. If the parties involved cannot reach a mutual agreement within a two-week period, it is advised that the situation be brought forth to the Internal Control Board for arbitration.

Exchange Program Policies (XPP)

The Exchange Program Policy details the rights and responsibilities of each party in each stage and the consequences of not fulfiling them. Break match/ realisation and compensation policies are in there too.

Exchange Participant Contract

The Exchange Participant Contract contact must be signed prior to payment of the program fee. Details on the financial agreement and break match can be found there too.

bottom of page